Next time your child care center calls you to pick up your child, instead of leaving your job, text us and a Caregiver will contact you.
HOW TO USE BETTERCARE
CHOOSE YOUR MEMBERSHIP
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Starter, Strong, and Strongest plans are available based on your needs.
SHOW UP FOR YOUR BOSS, CLIENTS, & COWORKERS
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You plan to never miss work again!
Access all our prequalified, on-call Caregivers.
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TEXT WHEN YOU NEED A CAREGIVER
Work shouldn’t stop for a sick day
Cold & flu season; biting during transition phases; teething and allergies—don’t let these circumstances, and more, keep you from work. >>keep reading
Our intuitive texting system connects your family with a qualified Caregiver every time—and fast. >>keep reading
CHOOSE YOUR MEMBERSHIP PLAN
Starter, Strong, and Strongest plans are available based on your needs. Pick your plan, join, and you’ll receive an online form to complete. Once onboarding is complete your membership is active. Cancel your plan any time.
ENJOY
The next time you need last-minute childcare, you have full access to every on-call Caregiver that day. A simple text from your phone to BetterCare alerts Caregivers of your need, and a Caregiver will reach out to you. If your child requires multiple days of home coverage, you have unlimited access to BetterCare per your membership plan. Paying for a sitter is a part of life, scrambling to find one doesn’t have to be—you pay the hourly rate for your Caregiver ($20). You’ll receive the Caregiver’s profile before they arrive so you know who to expect, and your Caregiver always arrives with BetterCare credentials. For questions related to car seats please see FAQs.
WHERE PARENTHOOD MEETS PEACE OF MIND
Keep working on the career you’ve worked hard to attain. Together we’re achieving no-lapse childcare coverage.
SPECIFICS OF COVERAGE
WHAT IT COVERS:*
Booking sitters for last-minute childcare needs. We specialize in preschool-to-home transitions (when children are sent home due to illness/biting/behavior) through Care Packages, cooperation with preschools, and more. Hours of operation are Monday-Friday, 7am-6:15pm.
WHAT IT DOES NOT COVER:**
Paying the Caregiver the BetterCare guaranteed rate of $20/hour. Caregivers are not obligated to provide service when a serious illness is present (flu, COVID, etc).*** However, often Caregivers accept these jobs, so it’s still worth putting a request in for care even if it’s COVID, the flu, or something else.
ON-CALL CAREGIVERS SPECIALIZE IN:
Las- minute childcare coverage in the case of an unexpected event resulting in a child’s departure from preschool. Caregivers serve the purpose of meeting a parent’s need to continue working while making sure their Little Loved One is taken care of.
* ** Including but not limited to. BetterCare does not guarantee coverage in the event of a serious illness such as, but not limited to, COVID, flu, and lice. Caregivers reserve the right to decline any job and should be made aware if a child has COVID or any other serious illness. ***COVID coverage means when a child’s classroom is shut down due to a classmate having COVID. BetterCare Caregivers retain the right to refuse service at any time for any reason. Refund requests must be approved according to BetterCare’s Enrollment Agreement.
We know how frustrating it is when child care falls through, and you scramble for last-minute care but still miss work.
So we provide comprehensive backup care to support you in the career you’ve worked hard to attain.
Work shouldn’t stop for a sick day, that’s why we carefully plan for last-minute care—for you.
The next time your child care center calls you to pick up your child, instead of leaving your job, text BetterCare for a Caregiver.
OUR CLIENTS
(PARENTS JUST LIKE YOU!)
Whether you’re like Laurel, who is tired of using her vacation days on ear infections; Sara, a lawyer who can’t be a no-show for her clients; or Christine, an entrepreneur with flexibility she doesn’t want to sacrifice—we have an experienced sitter for you when you need one.
“I truly thought there was no solution to kids being sick all the time, but BetterCare has helped us time and time again with reliable, fantastic Caregivers.”
-A real mom working between home and office
You’re connected with experienced sitters for infant-to-preschool ages.
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Caitlin
Caitlin is getting her nursing degree at Vanderbilt and babysits on her off days and breaks. Her past experience includes nannying for infants and toddlers.
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Jasmine
Meet Jasmine! She is a Registered Behavioral Therapist in-between full-time jobs. She’s worked as a toddler teacher at a daycare and she’s worked with children in other settings.
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Serena
Pursuing a degree in Early Childhood Education at Lipscomb, Serena babysits for BetterCare on days she doesn’t have classes. She has previous childcare experience helping in her church nursery, babysitting for various families over the years, and nannying for an infant during summer breaks.
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THE OWNER
I’m Heidi and I started BetterCare to help parents keep the careers they’ve worked hard to attain, by providing childcare so parents can stay working. I’ve worked in this field more than 20 years, and I designed BetterCare to be a blessing to Parents and Caregivers alike. I’m so thankful I get to support Nashville Parents!
Owner, Heidi Steinrock, talks antiquated systems
and on-call Caregivers…
Managing childcare is no small feat, and coordinating schedules and making sure all parties are well-informed can feel like a logistical puzzle. That's why BetterCare makes things simpler, easier, and yes, better! Personalized care means comprehensive care, and that includes anticipating needs and various last-minute scenarios and planning for them. Enter, BetterCare.
BetterCare specializes in providing backup care solutions when children can't attend preschool due to DHS regulations. This specialization allows BetterCare to offer comprehensive coverage, including multiple distinct features.
Caregiver profiles include a copy of their driver's license. This information can be quickly emailed to your child's school with a one-click feature on the digital profile, 
meeting preschool security protocols for releasing children.
BetterCare guarantees all Caregivers are background checked and First Aid/CPR certified. Some of the biggest names in childcare don’t offer First Aid/CPR certification guarantees. BetterCare does! Every time! The last thing you need when you are in a hurry is to scroll through countless babysitter profiles or conduct screening procedures.
BetterCare provides a care package for parents and caregivers. These packages ensure caregivers have the right information about a child in order to quickly assume care when you are caught up at work. Designed by parents and caregivers, the care package includes child care sheets with each child's preferences, favorite foods, songs, toys, what medicines can be administered when, and more. Additionally, the care package for Caregiver’s includes gifts they can give children, helping to foster a positive and comfortable introduction.
BetterCare utilizes a convenient texting system. This streamlined process saves you valuable time and effort, allowing you to quickly secure backup care with one simple text. No message boards or apps. 
Unlimited use of the service is included in your monthly membership. Say goodbye to additional charges each time you need backup care. This means you schedule care as often as needed without incurring extra costs each time.
No surprises when it comes to hourly rates. All caregivers are paid the same hourly rate of $20/hour, allowing you to plan and budget for backup care needs more effectively. Unlike other backup child care companies that deduct a percentage of the babysitter's payment, with BetterCare you pay caregivers directly, ensuring 100% of the payment goes directly to the Caregiver. Babysitters often raise their rates to offset the deduction the child care company takes from their pay. BetterCare’s fair compensation model not only benefits the caregivers but also keeps costs affordable for you.
Caregiver’s arrive with BetterCare credentials, instantly assuring you they’re with BetterCare. 
Whether they’re picking your child up from school or arriving at your house, you can have peace of mind knowing your child is in the care of a vetted individual.
BetterCare’s comprehensive approach to school-to-home transitions and last-minute scenarios, reflects our commitment to providing communicative and seamless child care. By focusing on features like specialized backup care, simplicity, building rapport, and logistical concerns, you can breathe easy, knowing you’ve carefully planned, with BetterCare’s help, for your child's last-minute care scenario in the best possible way.
No family in town
Other care plans fall through
Your nanny is sick
Scheduling issues
Last-minute meetings
OTHER REASONS FOR BETTERCARE:
MEMBERSHIP INCLUDES
PRE-QUALIFIED CAREGIVERS
Guaranteed.
First Aid/CPR certified
Reference checked
Background checked
(same check required for TN preschool educators).
Only $20/hour
busy workdays demand efficient communication, so family & caregiver digital profile links are exchanged by text, enabling accurate & immediate provision based on your child’s location and needs
Communicative profiles
PERSONALIZED CARE
equips parents to provide materials for their last-minute Caregiver, including child care sheets, first aid supplies, & a bag for keeping materials in one convenient place
Care packages
each caregiver’s driver’s license is in their digital profile, with a one-click email feature for easy sending to preschools to grant permission to release; car seats are provided to caregivers so logistics are covered for any last-minute scenario
Logistical preparedness
EASY BOOKING
Access to an exclusive booking line to Caregivers
A simple text secures coverage
Response times within 15 minutes
Caregiver arrives 1 hour after connecting
send a text when you need a caregiver, receive a text when you have a caregiver
Unlimited days of service
Plan to never miss work again.
MONEY BACK GUARANTEE
No apps, message boards, or websites
Secure a Caregiver in 15 minutes or less during operating hours
Send a text to initiate service
Receive your Caregiver’s number & profile
Pay Caregiver directly, $20/hour
No booking fee each time you use the service
Some agencies charge as much as $25 each time you use the service • $40 gives you unlimited use with BetterCare — more >>
No message boards • No waiting for sitters to find your job post • No negotiating terms to secure coverage • With BetterCare send a text and get a text back from a Caregiver and receive their profile within 15 minutes—oh, and their $20 hourly rate is already established, so no awkward money conversations — more >>
Find a Caregiver faster
100% of payment goes to Caregiver, lowering your cost
Popular web sites take a percentage of the babysitters payment, in turn sitters raise their prices, forcing parents to pay more, yuck — more >>
Client/Caregiver profile links for easy sharing with one another so you know everything you need to for quickly, safely, and efficiently working together — more >>
No unfamiliar faces
Client Care packages include a Care sheet for each child so the Sitter knows everything about the child on paper • A Care package for Caregivers including gifts for the children to help break the ice • Easy one-click emails to your preschool with all required Caregiver information to meet preschool release safety standards — more >>
A last-minute Caregiver, carefully planned for
Did your child get sick in the middle of the night?
Did preschool call and say to pick up your child?
Another preschool virus on the prowl?
Did your nanny cancel?
Tired of scrambling for last-minute childcare?
FAQs
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Tennessee families lose an estimated $220 million each year due to child care inadequacies (TQEE).
BetterCare helps protect your job productivity, work relationships, and career goals. No other company or government program we’re aware of offers this type of coverage for child care. BetterCare provides on-call babysitters certified in CPR & First Aid, who undergo a comprehensive background check with the Tennessee Bureau of Investigation including FBI databases.
Babysitting and nanny agencies don’t offer last-minute care designed specifically for lapses in child care program coverage; this includes a security protocol for releasing children from their child care program, and unique Care packages designed by parents and Caregivers to make school-to-home transitions easy and effective for Caregivers and children.
BetterCare addresses an aspect of the child care crisis in a unique and affordable way. Paying a sitter is a part of life, scrambling to find one doesn’t have to be. And when your child is sent home from school, your work life suffers. We want parents to keep the jobs and careers they’ve worked hard to attain. This is a way we can make child care even more enjoyable. Think of it like child care insurance.
We see parents miss up to three days of work in one week because their child is temporarily biting and sent home from preschool. Parents can’t afford these massive losses in their work life. That’s why some parents are leaving the workforce altogether due to this issue. So BetterCare solves the problems by booking Babysitters for sick care and last-minute child care needs in and around Nashville.
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To protect your job productivity, work relationships, and career goals, while ensuring continuous care for your child.
Minor, non-contagious conditions frequently cause children to be sent home from daycare or school. This means you use a vacation day, miss meetings with clients, put a double-load on your coworker, upset your boss, and lose valuable time building your career. Examples include: minor ear infections that spike a fever; ear infections being treated but haven’t yet subsided; a classroom is shut down due to another child’s illness (often, COVID); vomiting due to upset stomach but not a stomach bug; biting during transitional phases in daycare, and more. In addition to these instances, there are all the actual sicknesses that truly warrant an at-home day for your child.
No other company or government program we’re aware of offers this type of coverage for child care. BetterCare provides on-call babysitters certified in CPR & First Aid, who undergo a comprehensive background check with the Tennessee Bureau of Investigation including FBI databases. Additionally, babysitting and nanny agencies don’t offer last-minute care designed specifically for lapses in childcare program coverage; this includes a security protocol for releasing children from school and unique Care packages designed by parents and Caregivers to make to school-to-home transitions easy and effective for Caregivers and children.
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Yes. Studies show that 70% of parents suffer a negative impact on their career due to unreliable childcare, including not being able to get coverage when they need it.
BetterCare was created to meet the need parents have for sustainable, reliable child care so their work life stays productive & lucrative. Interruptions, missed meetings, and lost work days create declined productivity and lost revenue.
Without BetterCare not only are you being charged for child care you’re not using, you’re losing the money you would make if you were at your job working. With BetterCare you can keep making money.
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Caregivers with BetterCare are trained with the purpose of meeting a parent’s need to continue working while making sure their Little Loved One is cared for.
Date night and weekend sitters usually work in those parameters: nights and weekends. You need Monday-Friday, daytime coverage. Also, if you don’t have weekend sitters, BetterCare is a great way to find one. Every time you use BetterCare you get a new Babysitter and your list of qualified candidates grows for weekends and date nights! Babysitters love making a good impression and building their Client list through BetterCare. It’s a win-win for everyone!
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Because of the niche of this service we understand most parents will ask their Caregiver to pick their child up from school. We can put a carseat in your preschool on your behalf. As a courtesy to Caregivers we direct them toward installation tutorials for that particular car seat. Then, if needed, they can use a car seat they are familiar with—if that is your preference.
BetterCare does not offer transportation services. We connect you to a Caregiver and the terms of the working relationship with your Caregiver are independent of your membership with BetterCare.
The parameters of what you ask your Caregiver to do are yours alone and you are responsible for the safety, legality, and validity of anything your Caregiver may do within those parameters. BetterCare requires a driver’s license for all Caregivers (not for transportation services but to make sure they are able to get to a Client’s home) and we allow the use of the car seats we provide, but this is not intended to offer, guarantee, or recommend transportation services.
The car seat we supply meets the National Highway Traffic Safety Administration requirements and is certified to Federal Motor Vehicle Safety Standards.
Common reasons for missing work
Biting
Ear infections
Fevers
Stomach bugs
Teething
Viruses
Non-contagious fevers from ear infections and teething require preschools to send children home, forcing you to miss client meetings, deadlines & lose overall productivity. Plus you must search for a Caregiver. Unless you have BetterCare.
